Terms and Conditions

1. When we refer to “The Edge/Glove/Coach,” “we,” “our” or “us,” it means Lambert Golf Limited and its subsidiaries. Lambert Golf Limited headquarters are located at Preston Park House, South Road, Brighton, England, BN1 6SB

 

2. Product Details

The Glove is a left-hand glove featuring a patented design aimed at enhancing golf practice. It is sold with an Edge, which attaches to the glove as shown in pictures. Video tutorials for using the glove and Edge will be accessible online.

3.Geographical Coverage

We currently offer a standard shipping service and we can deliver to any location served by Royal Mail. Please note that shipping times and costs may vary depending on the destination.

3. User Responsibilities

  1. Proper Attachment of the Edge:
    • Alignment: Users must attach the Edge to the glove precisely as demonstrated in the provided video tutorials and diagrams. Ensure the Edge sits in a straight line, without any curls or bends at the end. Incorrect attachment may result in breakage or reduced effectiveness of the glove.
    • Securing the Edge: Make sure the Edge is securely fastened to the glove before each use. This involves checking that all attachment points are properly connected and there are no loose parts that could shift during practice.
    • Visual Inspection: Regularly inspect the Edge for any signs of wear or damage before each use. If any damage is detected, refrain from using the product until it has been repaired or replaced.
  2. Age and Usage Restrictions:
    • Age Suitability: The glove and Edge are designed for individuals aged 5 and up. It is not recommended for use by younger children without adult supervision.
    • Intended Use: The glove and Edge are strictly for golf practice. Do not use the equipment for any other sport or activity, as this may result in damage or injury.
  3. Safety Precautions:
    • Swinging Safety: Always practice your swing in a safe environment, such as a designated golf range or golf course. Ensure there is ample space around you to prevent accidental injury to others.
    • Physical Limitations: Users should be aware of their own physical limitations and avoid overexertion. Consult with a medical professional if you have any concerns about your ability to use the glove and Edge safely.
    • Environmental Awareness: Be mindful of your surroundings and avoid practicing in areas where your swing could cause damage to property or harm to others.
  4. Care and Maintenance:
    • Cleaning the Glove: Clean the glove regularly to maintain its condition and effectiveness. Use a damp cloth to wipe off dirt and sweat, and allow it to air dry completely before storing.
    • Storing the Equipment: Store the glove and Edge in a cool, dry place away from direct sunlight. Avoid leaving the equipment in extreme temperatures, such as a hot car, which could degrade the materials.
    • Replacing Worn Parts: The glove is designed to wear out over time with regular use. Monitor the condition of the glove and replace it as necessary to ensure optimal performance. The Edge, when attached correctly, should last for a long time, but check it periodically for signs of wear.
  5. Legal and Liability Considerations:
    • Liability Disclaimer: The company is not liable for any injuries or damages resulting from improper use of the glove and Edge. Users are responsible for following all instructions and guidelines to ensure safe use.
    • Warranty Compliance: Adhering to these user responsibilities is essential for maintaining the warranty on the Edge. Improper use or failure to follow the guidelines may void the warranty.

By following these detailed user responsibilities, you can ensure that you get the most out of your glove and Edge while maintaining safety and compliance with our terms and conditions.

4. Intellectual Property

The glove and Edge designs are protected by patents. The video tutorials are strictly for personal use and must not be shared or redistributed. Any form of redistribution or sharing of the videos is prohibited. Access to the video tutorials is provided for one year from the date of purchase. The Edge comes with a three-month warranty, during which replacements are available if the postage is paid. To claim a replacement, submit photos of the damaged Edge via our customer service team.

5. Pricing and Payment

The cost of the product is £199 however may be discounted from time to time as advertised on our website – myedge.golf.  We use a payment system that will convert the cost into your local currency. Please note that we are not responsible for any inaccuracies in the currency conversion rate. Shipping costs may vary by region.

6. Shipping and Delivery

Orders are shipped via Royal Mail tracked second class. Royal Mail delivers to over 230 countries. For more information on specific destinations, please refer to the Royal Mail International Country Guides. A standard shipment consists of one glove, one Edge, and access to video tutorials. We are not responsible for damage to the box during shipping but will handle issues of lost or damaged goods during transit.

7. Returns, Refunds, and Cooling-Off Period

Returns and refunds are not accepted unless the Edge is proven to have been attached correctly and still broke. The glove is designed to wear out over time with use and is not eligible for refunds due to wear and tear.

Customers within the EU and UK have the right to cancel their purchase within 14 days of receiving the goods. This cooling-off period allows for a full refund of the product cost, excluding shipping fees. To initiate a return within this period, please contact us at sandy@myedge.golf with your order details.

8. Dispute Resolution and Governing Laws

Except where expressly stated, all disputes and rights to legal remedies will be covered as provided by United Kingdom legislation.  Where we have been unable to resolve a dispute, you will be notified of all available methods you can take to resolve the matter.

9. Contact Information for Customer Support

For any inquiries or support, please contact us at sandy@myedge.golf. We aim to respond to all inquiries within three business days.

10. Limitation of Liability

The company is not liable for any indirect damages resulting from the incorrect use of the glove. Usage of the glove and Edge must follow the provided instructions to avoid breakage. Users are responsible for their own physical limitations and ensuring a safe environment while practicing.

 

11. Amendments and Notification

Any changes to these terms and conditions will be communicated via our website or through direct communication to customers.

12. Warranty/Guarantee Information

The Edge comes with a three-month warranty if attached properly, and we provide one-year access to the video tutorials. The glove is expected to last several practice sessions, though the duration may vary based on usage.

13. Usage Limitations

The glove and Edge are to be used solely for golf practice. Users must ensure they swing in a safe environment, such as a range or golf course, and take care not to injure others. The company is not responsible for injuries resulting from improper use of the tutorials or equipment.

14. Customer Support Details

For support, contact sandy@myedge.golf. We strive to respond within three days.