Definitions:

You are referred to as ‘the Customer’ or ‘Client’. The term “MyEdge”, “The Glove” or “us/we/our” refers to the Director of Lambert Golf, Ltd.

1. Introduction and Purpose of Policy:

MyEdge maintains a strict policy of client confidentiality and respects your privacy and is committed to protecting your personal data.

This policy will inform you as to how we look after your personal data and tell you your privacy rights and how the law protects you. This policy is GDPR compliant.

MyEdge is committed to ensuring that your privacy is protected. Should we ask you to provide certain information then you can be assured that it will only be used in accordance with this privacy statement.

This policy should be read in conjunction with our Terms and Conditions. This policy should be read together with any other data processing notice that we may provide to you on specific occasions, for example when you sign-up for one of our services.

2. Controller:

Lambert Golf Ltd is the controller and is responsible for your personal data. The Director is responsible for overseeing questions in relation to this privacy policy.

Contact Details:

• Lambert Golf Ltd
• sandy@myedge.golf

Individuals have a right to make a complaint to the ICO (Information Commissioner’s Office) if they think there is a problem with the way we are handling their data.

We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

3. Changes to this policy and your

duty to inform us of changes:

This policy version was updated on the 23/04/2024. It may be changed or amended
at our absolute discretion, so you should review it from time-to-time so you are aware of any changes. Any changes will be posted on the website. It is important that the personal data that we hold about you is accurate and current. Please keep is
informed if your personal data changes during your relationship with us.

4. What do we collect?

• Personal data, or personal information, means any kind of information about an individual from which that person can be identified. We may collect, use, store and transfer different types of personal data about you which we have grouped together as follows:

• Contact Data: includes email address, telephone numbers.

• Financial Data: includes bank details and payment card details.

• Transaction Data: includes details and payments to and from you.

• Technical Data: includes login data and IP address.

• Profile Data: includes purchases or orders made by you, your preferences,
feedback and survey responses.

• Usage Data: includes how you use our website, products and services.

• Marketing and Communications Data: includes your preferences in receiving
marketing from us and our third parties and your communication preferences.

5. If you fail to provide personal data
Where we need to collect specific personal data from you and you fail to provide that
data when requested, we may not be able to perform our work successfully. In this
case, we may have to cancel a product or service that you have with us, but we will
notify you if this is the case at the time.

6. How is your personal data collected:

We use different methods to collect data from you including:

• Direct interactions: You may give us your personal data by filling in forms or by
corresponding with us by post, phone, email or otherwise.

• Automated technologies or interactions: As you interact with our website, we
may automatically collect Technical Data about your browsing actions and
patterns. We collect this data by using cookies and other similar technology.

• Third parties: We may receive personal data from you from other parents or
companies.

7. How we use your personal data:
We will only use your personal data when the law allows us to. Your personal data
may be used for the following purposes:
• to contact you regarding your child and service;
• to improve MyEdge, The Glove related products;
• to ensure we deliver a good service to Clients, Students and tutors;
• we may periodically send promotional newsletters or emails about our work,
events, workshops or other information which we think you may find
interesting using the email address which you have provided;
• to notify you of any changes to MyEdge’s service.
• where we need to comply with a legal or regulatory obligation.
8. Data that is collected automatically:
To the extent that you access the Website, we will collect your Data automatically, for
example:
1. we automatically collect some information about your visit to the Website. This
information helps us to make improvements to Website content and
navigation, and includes your IP address, the date, times and frequency with
which you access the Website and the way you use and interact with its
content.
2. we will collect your Data automatically via cookies, in line with the cookie
settings on your browser. For more information about cookies, and how we
use them on the Website, see the section below, headed “Cookies”.
9. What is our lawful basis for
processing personal data?
We may process your personal data for more than one lawful ground depending on
the specific purpose for which we are using your data. Please contact us if you
require more information.
• We require our Clients to sign ‘Consent’ for the usage and storage of their
personal information. This consent is asked for in the initial sign-up document
sent to the client at the start of our services. Consent may also be sent via
email.
• When starting our services, we request Identity and Contact information in
order for the successful performance of a ‘Contract/Agreement’ with you.
• If you purchase something through us, we may need to process Identity,
Financial and Transaction information for our ‘Legitimate Interests’ (to collect
payment).
• To manage our relationship with you, we may require Identity, Contact, Profile
and Marketing and Communications data from you for the successful
performance of a ‘Contract/Agreement’ with you. We may also use it for
‘Legitimate Interests’ (e.g. to study how customers use our products/services,
to develop them and grow our business).
• To administer and protect our business and website, we may need Technical
data for the ‘Legitimate Interests’ for running our business
• To use data analytics to improve our website, products, services, marketing
and customer relationships, we may use Technical or Usage data for the
‘Legitimate Interests’ for running our business, business growth, and
monitoring customer satisfaction.
10. Sharing information with third
parties:
We may share personal information with our suppliers in order to fulfil our contractual
obligations to you. We will keep your personal information confidential and will not
pass it on to any 3rd parties unless we are required to do so by law.
11. What happens to your payment
details?
These go direct to our payment partners. We do not receive such information except
as stated above. To ensure your details are not being used without consent, our
payment partners may send your personal information to relevant third parties
including credit reference and fraud prevention agencies, who may keep a record of
that information.
12. Marketing and Email tracking:
Our newsletters employ tracking so that we can monitor at an individual level whether
a recipient has opened the email and what content they have clicked on. We only
send our newsletter to recipients who have shown an interest in our company,
subscribed via our website or who are past or current clients. Recipients are able to
easily unsubscribe from the newsletter if they wish.
We would like to send you information by post, email, telephone, text message
(SMS) or automated call about our services which may be of interest to you.
We will only ask whether you would like us and other businesses to send you
marketing messages when you tick the relevant boxes when you complete our online
enquiry form for the first time.
If you have consented to such receive marketing from us and our group companies,
you can opt out at any time.
Uses of the Information given to us
We collect information about you so that we can:
• Identify you and manage any accounts you hold with us
• process your application
• conduct research, statistical analysis and behavioural analysis
• carry out customer profiling and analyse your preferences
• if you agree, let you know about other products or services that may be of
interest to you—see ‘Marketing’ section below
• detect and prevent fraud
• customise our website and its content to your preferences
• notify you of any changes to our website or to our services that may affect
you;
• carry out security vetting and improve our services
13. Change of Purpose:
We will only use your personal data for the purposes for which we collected it, unless
we reasonably consider that we need to use it for another reason and that reason is
compatible with the original purpose. If you wish to get an explanation as to how the
processing for the new purpose is compatible with the original purpose, please
contact us.
14. International Transfers:
We do not transfer your personal data outside the European Economic Area (EEA)
15. Access to your data/Your legal
rights:
You may request details of personal information which we hold about you under the
General Data Protection Regulation (2018). If you believe that any information we are
holding on you is incorrect or incomplete, please write to or email us as soon as
possible using our Contact page. We will try to respond to all legitimate requests
within a month. You will not have to pay a fee to access your personal data.
You have the following rights in relation to our use of your personal information.
• The right to access your personal information
You are entitled to a copy of the personal information we hold about you and
certain details of how we use it. There will not usually be a charge for dealing
with these requests. Your personal information will usually be provided to you
in writing, unless otherwise requested, or where you have made the request
by electronic means, in which case the information will be provided to you by
electronic means where possible.
• The right to rectification
We take reasonable steps to ensure that the personal information we hold
about you is accurate and complete. However, if you do not believe this is the
case, please contact us by using the details shown in your documentation and
you can ask us to update or amend it.
• The right to erasure
In certain circumstances, you have the right to ask us to erase your personal
information, for example where the personal information we collected is no
longer necessary for the original purpose or where you withdraw your consent.
However, this will need to be balanced against other factors, for example
according to the type of personal information we hold about you and why we
have collected it, there may be some legal and regulatory obligations which
mean we cannot comply with your request.
• Right to restriction of processing
In certain circumstances, you are entitled to ask us to stop using your personal
information, for example where you think that the personal information we hold
about you may be inaccurate or where you think that we no longer need to
process your personal information.
• Right to data portability
In certain circumstances, you have the right to ask that we transfer any
personal information that you have provided to us to another third party of your
choice. Once transferred, the other party will be responsible for looking after
your personal information.
• Right to object to direct marketing
You can ask us to stop sending you marketing messages at any time.
• The right to withdraw consent
For certain uses of your personal information, we will ask for your consent.
Where we do this, you have the right to withdraw your consent to further use
of your personal information. Please note in some cases we may not be able
to process your insurance if you withdraw your consent.
• The right to lodge a complaint
You have a right to complain to the ICO at any time if you object to the way in
which we use your personal information. More information can be found on the
Information Commissioner’s Office website: https://ico.org.uk/
16. Data Security:
We are committed to ensuring that your information is secure. This information that
you provide will be stored physically at your tutor’s home in a locked cupboard. It will
also be shared online via our secure file hosting service. This online service can only
be accessed by the Director of MyEdge.
17. How long do we keep your
personal data for? How can personal
data be deleted?
We will retain your personal data for as long as necessary to fulfil the purposes to
which we collected it. To consider the appropriate retention period for personal data,
we consider the amount, nature and sensitivity of the personal data, the potential risk
of harm from unauthorised use or disclosure of your personal data, the purposes for
which we process your personal data and whether we can achieve those purposes
through other means, and the applicable legal requirements. However, should you
want your personal data to be deleted, contact the Director of MyEdge and this can
be arranged promptly.
18. Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard
drive. Once you agree, the file is added and the cookie helps analyse web traffic or
lets you know when you visit a particular site. Cookies allow web applications to
respond to you as an individual. The web application can tailor its operations to your
needs, likes and dislikes by gathering and remembering information about your
preferences. We may use traffic log cookies to identify which pages are being used.
This helps us analyse data about web page traffic and improve our website to tailor it
to customer needs. We only use this information for statistical analysis purposes and
then the data is removed from the system. Overall, cookies help us provide you with
a better website, by enabling us to monitor which pages you find useful and which
you do not. A cookie in no way gives us access to your computer or any information
about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies if
you prefer. This may prevent you from taking full advantage of the website. For
further information on cookies, including how to use your browser to block them and
how to delete cookies already stored on your device, visit: www.allaboutcookies.org.
The following kinds of cookies may be used on this website:
a)Session cookies: These are essential for our service and enable us to keep track of
your movement from page to page and store your selections so you do not get asked
repeatedly for the same information. They allow you to proceed through many pages
of the site quickly and easily without having to authenticate or reprocess each new
area you visit. For example, a session cookie remembers your shopping cart
selection so you will have the items you selected when you are ready to check out.
b)Mobile app session IDs: Similarly, these are used to authenticate you while you are
using our mobile app.
c)Facebook cookies: Facebook places third party persistent cookies (up to a year) to
authenticate you if you log in via Facebook. Click here for more information. If you
register or log into our service via Facebook, you will be automatically logged into our
service as long as you remain logged in to Facebook. If you specifically log out of our
service, we place a persistent cookie to prevent the automatic login happening on
future visits.
d)Referral cookies: Persistent cookies (up to 30 days) are placed to track referrals
from websites affiliated with us so we can pay affiliates and assess the effectiveness
of the affiliate links.
e)Google cookies: Persistent cookies are set in connection with the following Google
services on our site and these cookies may involve certain information (such as your
IP address and web address of the page you’re visiting) being sent to Google:
i)Google Analytics (“GA”): We use cookies to recognise and count the number of
website visitors as well as providing other information about the visit such as
duration, route through the website and what sites the visitor came from. This
information helps us to improve the way our website works, for example by making
sure users find what they need easily. You can specifically opt out of GA here. See
below for other opt out routes.
ii)GA Advertising Features: We may use the following GA Advertising Features:
Remarketing with GA / Google Display Network Impression Reporting / GA
Demographics and Interest Reporting / Integrated services that require GA to collect
data via advertising cookies and anonymous identifiers. These features involve GA
collecting data via Google or other advertising cookies including for display of ads
which may be of interest based on your visits to this and other sites. You can
specifically opt out of GA here. You can opt of GA Advertising Features
at www.networkadvertising.org/choices. See below for other opt out routes.
iii)Google advertising cookies (AdSense, Doubleclick): Google uses cookies in
connection with Google advertising on our website to serve ads to you based on your
visits to this and other websites, to avoid showing you repeat ads and for various
other purposes. You can opt out at www.networkadvertising.org/choices. See below
for other opt out routes.
More information and opt out: Click here for Google’s privacy policy and here for
more information about the kinds of cookies placed by Google. Click here for
information about how Google uses data from its partners’ sites or apps as well as
different ways to opt out of Google cookies.
f) Gosquared cookies: Cookies are used on our site to enable Gosquared analytics
services. See here for more details including opt out information.
g) Social media cookies: We may use various social media sharing and other
features including: Facebook and Twitter. These features may involve the relevant
companies using cookies or linking your visit with cookies previously placed by them
on your computer in order for them to collect information relating to your visit to our
website or your interaction with their services or otherwise. Click the links shown
above for further information including how to opt out where this is possible.
h) Cookie-warning cookie: This cookie takes note of whether you are happy to accept
cookies on this website based on your response to the message which appeared
when you first visited the website. This persistent cookie will remember your
preference for up to 90 days.
19. Third party sites
Our website may contain links to enable you to visit other websites of interest easily.
However, once you have used these links to leave our site, you should note that we
do not have any control over that other website. Therefore, we cannot be responsible
for the protection and privacy of any information which you provide whilst visiting
such sites and such sites are not governed by this privacy statement. You should
exercise caution and look at the privacy statement applicable to the website in
question. This also applies to the buttons that you will see on our website for
Facebook.
20. General Website Information
The use of our website is subject to the following terms of use:
The content of the pages of the website is for your general information and use only.
It is subject to change without notice. Neither we nor any third parties provide any
warranty or guarantee as to the accuracy, timeliness, performance, completeness or
suitability of the information and materials found or offered on this website for any
particular purpose. You acknowledge that such information and materials may
contain inaccuracies or errors and we expressly exclude liability for any such
inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk,
for which we shall not be liable. It shall be your own responsibility to ensure that any
products, services or information available through this website meet your specific
requirements.
This website contains material which is owned by or licensed to MyEdge. This
material includes, but is not limited to, the design, layout, look, appearance, and
graphics. Reproduction is prohibited other than in accordance with the copyright
notice, which forms part of these terms and conditions. All trademarks reproduced in
this website, which are not the property of, or licensed to the operator, are
acknowledged on the website. Unauthorised use of this website may give to a claim
for damages and/or be a criminal offence. From time to time this website may also
include links to other websites. These links are provided for your convenience to
provide further information. They do not signify that we endorse the website(s). We
have no responsibility for the content of the linked website(s). You may not create a
link to this website from another website or document without MyEdge’s prior written
consent.
Contact:
If you have any questions, please contact:
The Director of MyEdge at sandy@myedge.golf.
Reviewed/Updated: 23/04/2024.